by Theresa Austin, Maj. National Guard Marksmanship Training Center
GUERNSEY, Wyoming- National Guard marksmanship competitors and support staff who participated in marksmanship events in June and July will have a huge delay receiving travel reimbursement if they submitted their vouchers with missing documents or errors.
Normally, the National Guard Marksmanship Training Center (NGMTC) has been able to assist the service members with making necessary corrections, however the Defense Travel Management Office (DTMO) recently sent out a notice announcing that they launched a new version of the Defense Travel System (DTS) that has now eliminated the NGMTC’s DTS reviewers’ ability make edits and upload needed documents.
Fixing these two major issues now falls on the service members or their NDEAs (Non-Duty Entry Agent) to fix, and the NGMTC reviewing officials will have to review all vouchers and then return all affect vouchers back to the service members, which will take some time due to the high volume of vouchers required to process.
The NGMTC resolution for the issues below is that all affected DTS Vouchers will be returned to the individual service member with a remark on the digital signature page that will specify the required corrections needed. Service members or NDEAs will need to make the appropriate changes, upload all required supporting documents and then resubmit their vouchers back to the NGMTC Finance for processing.
The NGMTC finance team will attempt to contact service members or the units to inform them of the new changes and explain the new required steps to successfully resubmit their DTS Vouchers.
Here are more details about the issues from the DTMO notices received by the NGMTC finance team/ DTS reviewers:
Issue 1: The receipts that were attached to documents prior to July 29, 2017 may improperly appear as “Missing”. DTMO Operations is working to restore the receipts. Receipts that are “missing” in documents currently routing for approval should be re-attached to ensure that they are available to be viewed by the routing officials.
Issue 2: On Friday, August 11, 2017, a software release was implemented in DTS that consolidated the current expense screens and introduced new receipt functionalities. In doing so, DTS routing officials and reviewers no longer have the capability of uploading files into the Substantiating Documents tab. It is now the responsibility of the traveler / service member to upload or attach all documents into DTS.
The finance team points of contact are Finance Operations NCO Sgt. Taja Lewis at email@example.com; and Senior Financial Management Technician, Sgt. 1st Class Khuong Tieu at firstname.lastname@example.org.